You’ll know your transfer has gone through if:
You’re shown a ‘Transaction successful’ page
You’re given an MTN number
You receive a confirmation email
The money has been debited from your account and the transaction is shown on your bank statement
If the above hasn't happened, please check the ‘Recent Transfers’ list in your account dashboard. If the transaction doesn’t appear, no money has been taken from your account and you haven’t received any other confirmation, then you’ll need to register your transaction again.