Send money to Colombia

1. Create an account
2. Select Colombia, pick a delivery method and enter your recipient's details.
3. Choose an amount and pay securely with your debit/credit card or bank transfer.
4. Check all transfer details and confirm payment.

If your recipient is a Bancolombia customer, they cannot receive your Azimo transfer until they activate Abono Automático. Once activated, the money will be delivered within the hour.

Please note, this is a requirement for all Bancolombia account holders receiving international transfers. If your recipient doesn’t complete the process within 4 days of completing your payment, the transfer will be cancelled and refunded to your bank account.

Your recipient can activate Abono Automático in one of two ways:

Call Bancolombia directly to enable international transfers.
Activate Abono automático online using the steps on Bancolombia's website.

The name and bank account must match the details you’ve provided. If the recipient’s name is entered incorrectly, you can request that it be changed.

When you send money with Azimo you can be confident your payments are safe and your bank details and other data are protected. We are authorised to issue electronic money, and we use secure technology to protect your account and transfers.

FCA regulated
We are authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution.

HMRC registered
We are registered with Her Majesty’s Revenue and Customs as a Money Transmitter to help prevent money laundering.

3D Secure
We use 3D Secure authentication to give your card payments an extra layer of security.

Fraud detection
Our technology detects and monitors unusual activity to protect you from fraud.

Data protection
We are certified by German TÜV for data protection and IT security.

Encryption
Encrypted communication on our website and apps protects your account against unauthorised access.

The name/s you need to provide will differ slightly depending on your chosen delivery method.

Cash pick up

Please enter all given and family names shown on your recipient’s document of identity. To collect the money, your recipient will need to provide a valid ID with a matching name. Otherwise, the money will not be paid out and your transfer will be delayed.

Direct to bank

Please enter all given and family names as shown on your recipient's bank statement.If the receiving bank finds any discrepancies, your transfer will be cancelled.

The Tax on Financial Movements (4 x 1000 tax) is a government tax that applies to every transaction in Colombia that exceeds the monthly limit of 12.708.000 COP– with the exception of transfers between your own accounts.

In practice, this means that for every 1,000 COP over the limit you will be taxed 4 COP.

If, once you’ve completed your Azimo transfer, you see that your recipient has received less than you expected, they should contact their bank in Colombia to clarify the reasons for this discrepancy.

Before setting up your transfer to Cúcuta, please note that cash pick-up payments are currently not being accepted by most of the banks there. We are very sorry for the inconvenience caused by this situation, but are happy to say that there is one other option.

If you wish to send a cash pick-up transfer to Cúcuta, choose the bank Financiera Pagos Internacionales, which is currently accepting cash pick-up transfers.

Please note that if you choose to have the money sent to Financiera Pagos Internacionales, your recipient will need an appointment to collect it. To request an appointment, visit the bank’s website www.pagosinternacionales.com then scroll down and select the option “Pide tu cita”. You (or your recipient) will have the option to create a new appointment and/or cancel an existing one in case they cannot attend.

If you have already sent the cash pick-up transfer to Cúcuta and your recipient cannot collect it, please contact our Support Center to resend your money to a different bank or to cancel the payment.