Send money safely with Azimo

Make sure you know how to send money safely.

Please take a moment to read our Safety Guidelines and Scam warnings below.

Never share your password or write it down. Don’t use an obvious password and avoid using one that you might have used on other websites. If you suspect your password has been compromised, change it straight away.

Only use Azimo to send money to family and friends you know personally, not just met online. Fraudsters do exist who'll try to convince you to send them cash. The best way to avoid such a scam is simple: send only to people you really know.

Its important to note that you may only send or receive money for yourself with Azimo. You're not allowed to receive or send for anyone else.

Never use Azimo to send or receive money for any purpose that may be illegal. We use sophisticated Know Your Customer, risk management and compliance technology in line with FCA and HMRC guidelines. We have the right to modify or discontinue your use of Azimo immediately if unlawful usage is detected.

If you meet someone on the internet, whether on a legitimate dating site or on advertising sites like Craigslist, you don’t know if they really are who they say they are. Scammers are professional, persuasive, and can be very convincing. They particularly target people looking for love. No matter how likeable or genuine someone might seem online, they are a stranger and might be trying to steal your money! Remember – if a situation seems too good to be true, it probably is.

You may receive a call from someone pretending to be a computer technician from a reputable company such as Microsoft. The caller will try to convince you to install software or turn over control of your computer to them so that they can repair a problem. The caller is very likely not legitimate. Once they have access to your computer, they can steal personal and financial information. The caller may also try to get you to pay for this service by sending money through Azimo or some other remittance company. Do not allow a stranger to take control of your computer. Do not install software on the advice of a stranger. Never send money to someone you don’t know.

You may be asked by someone to carry out mystery shopping for Azimo or another remittance company. They will give you a cheque and ask you to deposit it in your bank account. You will then be asked to use those funds to send money through Azimo and provide feedback. The problem is that the cheque will bounce and your bank will hold you responsible. Azimo does not use this kind of mystery shopping service and you will never receive this type of offer from us. Remember – if it seems too good to be true, it probably is.

You may receive emails from a friend or family member asking you to send money out of the country to help them in an emergency situation. They may claim to need bail money to get out of jail or claim that they lost their wallet and need help for a hotel bill or an airline ticket. Do not send them money unless you speak to them on the phone first and are certain that it was definitely your friend or relative that you were speaking with; or you may have other means to independently check that the request is legitimate. In short, the person asking you for money is very likely not your friend or relative.

Do not send money to pay for taxes or handling fees to process a prize or lottery winnings. Remember, if you didn’t enter the lottery or sweepstakes, then you are never going to win. This type of request is always a scam. Also, never agree to deposit a cheque from someone you don’t know well and then send part of that money back to them through Azimo or some other remittance company. The cheque will bounce and your bank will hold you responsible. The person asking you to do this is trying to steal your money. Remember – if it seems too good to be true, it probably is.

If you are planning to travel overseas for business or vacation, be very careful about paying in advance to rent a house or apartment. Scammers will advertise a property for what seems like a great price. They will ask you to send money in advance and many times the property does not exist. We recommend that you use a reputable rental service that collects the money instead. As always, do not use Azimo for commercial transactions and do not send money to people you do not know.